Your satisfaction is our long-term pursuit and concern. Once your package has arrived, we encourage you to open and check to make sure that the items that we made meets your requirement. Try your items on as soon as possible without removing the tags, altering, or washing.
If you are not 100% satisfied with the quality of your purchase from Tidestore.com, you can return or exchange your items within 15 days from the delivered date.The refund application will be approved in two days.Please contact customer service and ask for return to correct address.
1.For US customers,we provide new return address in Los Angeles,United States(only for US orders).
2.For Schengen area customers,we provide new return address in Poland(only for Schengen area orders), Schengen member states include:Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland.
3.For the detailed address,please contact with customer service.
Please keep the packing(including the attached accessories) in a safe place after you open the package for a better after-sale service.