1. Your contact details, such as name, email address, telephone number, etc.
2. The full details of the products.
3. The exact and full url where you found the products at Tidestore.
4. If the request relates to Intellectual Property Rights (IPR), please declare that you are the rights holder
and a statement that, under penalty of perjury, you are the rights holder or are an authorized representative.
5. The reason for your request including but not limited to copyright law, privacy laws, data protection, etc.
Please send your complaint / details to email@example.com with the email subject “Tidestore Takedown”.
Processing time varies from items. However, we will try our best to prepare the item ASAP after you place an order on our website.
1). Fast shipping products will be delivered in 24-72 hours
2). We would extended the delivery time in the following cases:
a), the size or color you have ordered is out of stock temporarily.
b), your ordered time is between statutory holidays.
Q:What is the source of your products?
A:The products are directly delivered from our factory, and the purpose is to mostly benefit customers by cutting down midle-man profits. We supply most fashionable clothing & Korean style ladies’ apparel internationally. We understand that fashion market wants unique and special ladies clothes, so we keep adding beautiful new styles to our collection. Please come and visit our site regularly to see what we have updated. We are pride of offering exceptional low wholesale price but good quality at the same time. We provide fantastic service and still work hard to move on.
Return & Shipping-Tidestore Reviews
Your satisfaction is our long-term pursuit and upmost concern. Once your package has arrived, we encourage you to open and check to make sure that the clothes on our website meets your requirement. Try your clothes on as soon as possible without removing the tags, altering, or washing it.
For any items, if there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video. Once it is verified, you can send the item back to us (customer assumes the shipping cost) only after you get our permission, and we will give you the corresponding refund.
If you are returning or exchanging clothes or accessories, please make sure they are in their original condition – unworn, unwashed, unaltered, undamaged, clean, free of lint and hair, and with the intact tags attached.